Kakao privacy policy content

User Protection Report

Kakao is committed to being open and transparent about how we protect our users’ right.

Kakao endeavors to create an Internet environment where anyone can use the service with confidence. Kakao is, in due process, protecting its users, including adolescents from illegal or harmful information, while regulating any attempts to slander and insult other users with profane language, to arouse discrimination or disgust against region, inability, and gender, or to give others unpleasant feelings.

Besides, Kakao provides various functions to prevent users from exposing to harmful comments such as Hide Comments or Fold Comments.

Please read the KakaoTalk Safety Report for User Protection Report.Opens in new window

Deal with harmful postings upon the receipt of case submission

  1. 1. Report harmful information
  2. 2. Examine maleficence Requirements not met Do not control Requirements met Control postings
  3. 3. Notify a publisher if take-down measures Repost request not made w/in 30 days Post permanently deleted Repost request made w/in 30 days Follow examination result
Process within three(2) days
Report harmful information
Report
postings 		Report harmful postings Processed
Public relations, spam, plaster Processed
Disclosure, dissemination and transaction of
private information		 Processed
Other Processed
Illegal information Processed
Profanity, slander, discrimination, aversion Processed
Obscene, harmful to juveniles Processed
Report
comments 		Report harmful postings Processed
Public relations, spam, plaster Processed
Disclosure, dissemination and transaction of
private information		 Processed
Other Processed
Illegal information Processed
Profanity, slander, discrimination, aversion Processed
Obscene, harmful to juveniles Processed
Report harmful information Table
2023 2024 2025
1H 2H 1H 2H 1H 2H
111,961 77,855 93.548 207,821 131,247 98,703
52,721 37,870 20,900 94,880 44,151 21,733
8,832 5,101 4,547 4,348 2,951 1,268
9,918 7,239 7,821 775 761 6,181
7,587 6,670 11,423 27,736 11,057 35,069
11,086 6,981 40,499 72,912 66,190 30,302
21,817 13,994 8,358 7,170 6,137 4,150
507,421 504,038 347,346 137,273 138,608 89,689
24,542 36,810 29,422 19,765 13,677 6,117
902 984 1,142 535 494 350
11,717 10,822 8,944 3,612 3,157 2,446
5,226 3,372 2,390 1,840 2,147 1,082
410,206 402,929 273,106 99,073 101,379 70,034
54,828 49,121 32,342 12,448 17,754 9,660
  • ※

    Due to the spin-off of AXZ, data for Daum services for December 2025 has been excluded from the statistics

Downloadexcel file
Restrict use
Restrict use of
posting/comment 		Restrict writing posts
Restrict adding comments
Temporarily restrict the service
Permanently restrict the service
ID protection
Restrict use Table
2023 2024 2025
1H 2H 1H 2H 1H 2H
18,788 8,333 6,701 8,669 10,062 4,274
48,760 33,940 27,450 32,926 26,949 39,639
14,245 13,838 18,947 15,560 26,141 8,549
379,547 303,502 273,801 223,198 267,940 194,184
41,879 62,556 61,056 42,087 53,954 47,776
  • ※

    Due to the spin-off of AXZ, data for Daum services for December 2025 has been excluded from the statistics

Downloadexcel file

Protect comments

Hide comments
Hide an automatic comment
Replacement of profane language
Protect comments Table
2023 2024 2025
1H 2H 1H 2H 1H 2H
481,011 718,943 802,660 1,081,275 868,279 524,702
1,386,711 1,809,822 1,239,489 963,074 1,333,582 1,104,101
  • ※

    Due to the spin-off of AXZ, data for Daum services for December 2025 has been excluded from the statistics

Downloadexcel file